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Publicaciones en la fuente Action-Based Quality Management: Strategy and Tools for Continuous Improvement

Tipo Año Título Fuente
Capítulo2014Processes approach, quality management and key business resultsAction-Based Quality Management: Strategy and Tools for Continuous Improvement
Capítulo2014The impact of TQM critical success factors on business performance. The mediating role of implementation factors in linking enabler and instrumental factorsAction-Based Quality Management: Strategy and Tools for Continuous Improvement